Darlene Armstrong-Smith, President
and Principal Curriculum Developer
Darlene specializes in instructional design and curriculum development. She is knowledgeable in all aspects of instructional design and the various methodologies employed to produce training material.
With over 12 years hands-on experience in instructional design and curriculum development, she is perfectly placed to produce and give customized Discoverer training based on your database.
Until June 2002, she was the senior curriculum developer for Navis llc. Now she is Armstrong-Smith Consulting's principal curriculum developer and technical training designer.
The co-author, with Michael, of both the Oracle Discoverer and Oracle Discoverer 10g Handbooks, she is also available for the development of custom training solutions based on Oracle's E-Business Suite.
Michael Armstrong Smith, CIO
and Principal Business Intelligence Consultant
Michael specializes in business intelligence consulting for the Oracle Discoverer Desktop, Plus, Viewer, and Administration products. He is knowledgeable in all of the variants of the product from 3.1 Desktop to the latest 11g Plus. More recently his expertise has extended to Oracle BI Publisher.
An expert in configuring Discoverer and setting up end user layers, Michael also has extensive expertise in designing and implementing data warehouses, particularly with Oracle Warehouse Builder.
Co-author of the Oracle Discoverer Handbook and Oracle Discoverer 10g Handbook, a presenter at the Oracle Applications User Group, International Oracle Applications User Group and Oracle Development Tools User Group, and a member of the Oracle customer advisory board for business intelligence, Michael is available for training and consultancy world-wide.
Until January 2004, Michael was in charge of business intelligence for Logitech Inc. During his ten years with Logitech, he led their business intelligence team from inception in 1998 through to 2004 when he joined forces with his wife to set up Armstrong-Smith Consulting.
An industry renowned expert in Oracle Discoverer and data warehousing, Michael is also a fellow of the Institute of Analysts and Programmers, Britain's leading professional body for programmers, systems analysts and everyone who earns their living from the creation, development and testing of software.
Dale Jones, Operations Manager
and Senior Business Intelligence Consultant
Dale is a customer-focused, innovative, results-oriented professional with 17 years experience in the field of information delivery and complex technical reporting.
He has enabled project successes for customers and professional service organizations worldwide.
As a Senior Business Intelligence Consultant, Dale has practical expertise in Oracle Discoverer Administrator; Oracle Discoverer Report Writer; Technical Training with specialist knowledge of OWB, Data Warehousing and Oracle Discoverer; Data Warehouse Architect; OWB Developer; Oracle DBA; EDI Developer; Software Engineer; Distributed Systems Designer; Database Designer and Administrator; Systems Analyst; Senior Management
Byron Smith, Training Coordinator, Senior Technical Trainer
and Business Intelligence Consultant
Byron was one of the first members of the Armstrong-Smith Consulting family. As the Training Coordinator, he supervises the delivery and installation of each training session. He works closely with clients to ensure a sucecssful experience. A leader in developing and refining our training materials, Byron takes great care and pride in his work as he helps each client with their business intelligence needs.
He has developed custom training and presented training sessons at over 50 higher education institutions as well as government agencies and private companies. An expert in Oracle Discoverer Administrator and End-user tools, he empowers students to meet their reporting requirements.
While living for 2 years in Chile, South America, he served the people and taught principles of self-reliance and accountability. A master teacher, fluent in Spanish, Byron will help you understand the tools you need to improve your business intelligence initiatives.
Lydia Jones, Technical Trainer
Lydia is the newest addition to Armstrong-Smith Consulting. She started in January 2008 and is now proficient in training users in Oracle Discoverer and Administrator.
She has worked with higher education clients as well as businesses all around the nation. Before she came here she lived in Ecuador for 18 months giving humanitarian service and teaching English. Like Byron, above, Lydia is also fluent in Spanish.
She went to school at Brigham Young University in Idaho where she obtained her A.S. in General Studies.
Lydia is excited about helping people learn skills to improve their business.
Stephanie Smith, Office Manager and Technical Trainer
Stephanie is the lifeline of Armstrong-Smith Consulting.
"Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives."
William A. Foster
We are the authors of the official Oracle Discoverer 10g Handbook.